Q. I recently received an order from a new customer for 10 items. We back ordered four of the ten. My customer is quite upset with me and my company’s purchasing agents. What would you do?
Q. How can we get inside sales to do some proactive sales activities each day? We want our inside salespeople to use some of their time to shift into the proactive mode...
We all know that the country is more divided than at any time in recent memory. It seems like the shared values that have defined the America that used to be a light to the world are...
When You Change the Structure, You Change Everything
If you want to improve the productivity of your organization, and particularly your sales team, focus first on the
structure. When you change the structure, you change the behavior of the people who operate within that structure.
Q&A: Selling Commodities & Having to Be The Low Price
Here's my answer to two common questions: How do you sell commodities? and What do you do when the customer is only
interested in low price?
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