Three things are inevitable in a salesperson's life:
- Death
- Taxes
- Dealing with difficult customers

Consider it a rite of passage in the sales world.

Now, if you haven't encountered difficult customers yet, don't worry—your time will come.

But if you have, then you know how it goes all too well. 

You start the convo with your usual friendly greeting, "Hi, Mr. difficult customer! Nice to —"

But before you even finish your sentence, he cuts you off and launches into a tirade.

You instinctively push your phone a little to minimize the impact, but there's no escaping his wrath.

He’s overly sarcastic, unreasonably demanding and probably one mistake away from taking his business to your competitor.

Every ounce of your existence wishes you didn’t have to deal with his incessant rants, but business is slow and you’ve got no other choice.

So you reassure him and he reluctantly agrees to give you another chance!

And finishes with the all-too-common threat:

"Get your act together or I’m taking my business elsewhere.”

Cue the looming sales targets…

The never-ending rejections…

And you know you're in deep waters.

Well, if any of this rings a bell for you, then I have some good news.

On June 21st, at 12:30 PM (Eastern) I'm hosting a groundbreaking webinar where I'll show you how to turn difficult customers into some of your most co-operative, profitable, and long-term clients.

Specifically, I’ll share with you:

• My ORIGINAL 4-step “crack the egg process” that is SO powerful and SO effective you can use it to win over any difficult customer, often melting their anger into a pleased smile and sometimes even embarrassment for their initial overreaction.
• The very FIRST thing you should do when a difficult customer approaches you - Get this wrong and there’s a strong probability  you’ll lose them forever.
• Five distinct types of difficult customers and how to deal with each one of them according to their level of difficulty.
• What to say to restore rationality in an emotionally charged customer - this alone could make attending the webinar worth it for you, since a bad-mouthing customer can literally ruin your entire day.
• Plus, a ton of other strategies!

What’s more: 

These are a set of tried-and-tested rules that you might not see anyone else teaching in the industry.

Why?

Because I’ve learned them from my own experience by regularly dealing with difficult customers for over 30 years!

And using them the way I show you can set you up for some of your biggest paydays.

As for the details….

It will be a live webinar, so I strongly recommend putting aside a full  hour for this.

Plus, we’ll even have a Q&A session in the end, where you’ll get unrestricted access to me. 

Which is to say, You can ask me WHATEVER you want about sales, difficult customers and everything else in-between.

Lastly, I’ve priced this webinar to be accessible to as many sales professionals as I could.

So despite it being one of the most important webinars I could put together, it’s still priced at only $47.

But remember, to attend it, you’ll have to register first.

Here’s the link to do so:

Register Now: How to turn difficult customers into some of your most co-operative, profitable, and long-term clients

June 21, 12:30 PM Eastern

Looking forward to seeing you there!