Mind Software and Thinking

by Dave Kahle

The recent proliferation of AI (Artificial Intelligence) has surfaced a lingering issue: If we can create software to increase the capabilities of a computer, can we not create software to increase the capabilities of the greatest computer we know of – our minds?

           Let’s unpack this idea.  First, a definition of software.   Here’s what Wikipedia says: “groups of binary values signifying processor instructions ….”

            If software gives instructions to a processor, can we not build a set of instructions that will enhance our ability to think more effectively?  If so, wouldn’t that be mind software? 

           To make sure we are all understanding the same thing, here’s a definition:  Mind Software is a set of instructions that drive thinking processes so that we can more effectively accomplish a sophisticated task. 

           We probably don’t need any special software to accomplish routine daily activities.  But, from time to time we encounter a problem or a project that requires sophisticated answers, or that carries with them such important consequences that we ought to use whatever tool we can to ensure a positive outcome.

           Our rapidly changing environment challenges us to change the way we work and think and do it better.  If we don’t change and improve at least as rapidly as the world is changing around us, we’ll fall behind.  It’s time to add some new tools to our repertoire.  Mind Software is one of them.

           As with any sophisticated work, one of the building blocks to mind software is effectively designed processes.

Winning the Impenetrable Account

           Every B2B salesperson comes up against large, high potential accounts that seem like they are impenetrable.          

           It’s frustrating and makes you doubt yourself.

           But it doesn’t have to be that way.  In this webinar, Dave Kahle will share with you a proven four-step process for winning the impenetrable account.  You ‘ll learn:

• The four key steps to winning the impenetrable account.
• The five most common reasons why they seem impenetrable.
•  Seven potential strategies to open the door.        
•  How to create an “enticer” – a powerful offer that is too good for them to   refuse.
• Your fallback position – if all else fails, do this.

           Join Dave Kahle as he shares with you the lessons he’s learned over 30 years of working with tens of thousands of B2B salespeople.

           Some of these accounts have the potential to double your sales.  Invest $47 to learn the strategies that will save you years of trial and error.

May 17^th, at 12:30 Eastern time.

Register here

           We understand that a good, well-designed process makes everything work better and easier.  This is true for any and every sophisticated task. So, we can think of a server taking and delivering a restaurant customer’s order., for example.   The restaurant owner can let every server do it however he/she wants, or he/she can create a process, and then train and equip the staff to implement that process. 

           Since the process is composed of key steps, those steps can be measured, and those measurements compared to a goal. So, for example, let’s say that the server’s process requires the customer’s order to be entered into a tablet computer at the table, within 15 minutes of the server greeting them.  You could easily develop a means of capturing the information and then compare actual measurements to the ideal. When there is a discrepancy, you can take some action to improve that step on the process.  In so doing, you continuously improve. 

           That approach is effective for any and every recurring, sophisticated task.  Think of McDonalds without a system or processes.  They don’t hire the best people they can find, and then give them this charge: “You guys figure it out.”  No — they create a system, made up of processes, activities, tools and measurements, and then train and measure the employees to effectively implement that system.

           Whether it is making a sales call, cooking a meal, assembling a Ford, or writing a term paper, any and every sophisticated, reproducible task should be turned into a process and systematized in order to do it better and continually improve it.

           The task should be sophisticated. In order words, it should be composed of a number of sub-tasks.  So, for example, installing a new video doorbell requires a number of tasks, whereas ringing the doorbell does not.   

           It should also be recurring. In other words, the same task should present itself over and over again.  So, if you are a homeowner, building a house is probably a one-off sophisticated project... READ THE FULL ARTICLE HERE