Now that I’ve punctured your misconceptions about what sales is, and given you some ideas about what sales is not, it’s time to hone in on the good stuff. Here are a number of different definitions to help
you come to grips with what selling really entails.
1. Selling is the science of helping people get what they want.
If your prospective
customer doesn’t want or need what you are offering – if it doesn’t fill some need in the customer – then you have no business engaging in the selling process with him. Now don’t get too hung up on the definition of “need.”
If we define that too
narrowly, it would eliminate everything except food and shelter. Our needs and wants are ever-expanding, and include things that make us feel good or fill some emotional need as well those that meet our basic needs. We may not really need a caramel cream latte, but thousands are purchased every day. It makes us feel good.