A study was done a number of years ago, looking at the behavioral characteristics of superstar salespeople.  One of the top five behaviors was expressed this way:  Superstars are “Obsessed with time management.”
Â
Of course! Â One of the greatest challenges of sales is the daily need to decide how to spend your time. Â Every moment of every day, a field salesperson has the opportunity to choose how to spend his/her time. Â Should I see this customer or that one? Â Should I go here or there? Â Should I call this prospect, visit this customer, make this cold call, go to the office,
etc.Â
Â
I am convinced, after decades of sales experience, and having worked with tens of thousands of salespeople, that the quality of those decisions, made continually every hour of every day, determines a salesperson’s long term success more than any other single factor.Â
  Â
The mediocre salespeople allow mindless routines and habits to dictate their actions. Â Or, they become reactive, responding to every call or indication of interest on the part of anyone. Â
Â
They look forward to opportunities to go to the office, because it gives them something to do.
Â
They fill their days with busy work, rationalizing that no one can do it as well as they can. Â So they check backorders, fill out orders, source products and pursue other tasks that are better done by others in their organizations.
Â
They are busy, but they are busy with the wrong things.  That’s one of the main reasons why they are mediocre.