Q. I started a new company one year ago and I have a shoe string budget. I’m unable to pay for any sales courses at this point in my business, but I have been able to read a few books on sales. What would you do in my position to attract customers and build relationships?
A. Understanding that hind sight is always clear and accurate, I wouldn’t have gotten myself into this position in the first place.
One of the things I have learned over the years has to do with how incredibly difficult it is to get a new thing – a new company, a new product, a new idea – started and growing to the point where it
is profitable. Whoever said “Build a better mousetrap and the world will beat a path to your door,” was delusional. That expression has brought more pain and frustration into the world of small business than almost anything else of which I can think. People actually believe that all they need to do is provide a little bit better product or service and everything will take of itself.
Believe me, the economic landscape is littered with the rotting corpses of start-up companies and
their principals who believed that untruth.
If your company has the slightest chance of succeeding, you will need to clearly describe the advantages and benefits that your company/product/service brings to the market in such a way as to make it seem more difficult not to buy than to buy it.